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How inbox.dog Works

Get an overview of how inbox.dog works and how you can use it to automate your emails.

Overview

inbox.dog is an AI-powered email automation platform that connects to your Gmail (or Workspace) account to automatically process, respond to, and organize your emails. Our system uses a timed polling architecture that checks for new emails every 60 seconds, then uses advanced language models to understand email content and execute actions based on your predefined rules and templates.

The platform operates as a bridge between your Gmail account and our AI processing engine, ensuring your emails are handled efficiently while maintaining security and privacy through a two-stage filtering system that minimizes costs while maximizing accuracy.

Technical Architecture

Gmail Integration

  • OAuth 2.0 authentication with Google
  • Gmail API for secure email access
  • 60-second polling for new emails
  • Deduplication to prevent duplicate processing

AI Processing Engine

  • Two-stage filtering (glance + full processing)
  • Real tool calling with Gmail API and MCP integration
  • Cost-optimized processing (80%+ savings)
  • Self-reply filtering to prevent loops

Processing Pipeline

1

Timed Polling

System checks for new emails every 60 seconds

2

Glance Filtering

Fast AI scan to identify relevant emails (cost-optimized)

3

Full Processing

Detailed AI analysis with real tool calling

4

Action Execution

Execute replies, labels, forwards, and custom MCP integrations

Security & Privacy

Data Protection

  • End-to-end encryption for all data
  • No email content stored permanently
  • GDPR and CCPA compliant
  • Regular security audits

Access Control

  • OAuth 2.0 secure authentication
  • Minimal required permissions
  • Revocable access tokens
  • No access to your password

Common Use Cases

Customer Support Agent

support

Handle customer inquiries with intelligent responses and routing

Sales Lead Qualifier

sales

Qualify and route sales leads automatically with intelligent follow-up

Invoice & Expense Processor

finance

Automatically process invoices, receipts, and expense-related emails

HR Assistant

hr

Handle employee inquiries, benefits questions, and HR processes

Security Alert Monitor

security

Monitor and respond to security alerts, suspicious activities, and system notifications

Content Moderation Agent

moderation

Review and moderate user-generated content, comments, and submissions

Getting Started

Ready to automate your emails?

Connect your Gmail account and start creating AI agents in minutes. Our platform handles the complexity while you focus on what matters most.

Frequently Asked Questions

How does inbox.dog access my emails?

We use Google's OAuth 2.0 system to securely access your Gmail. Our system polls your inbox every 60 seconds to check for new emails, then processes only those that match your agent criteria. You can revoke access at any time through your Google account settings.

What happens to my email data?

Email content is processed in real-time and not stored permanently. We only keep metadata necessary for your agent configurations and processing history. All data is encrypted and handled according to strict privacy standards.

Can I control which emails are processed?

Yes, you have complete control. You can set up filters based on sender, subject, labels, or other criteria. Only emails that match your rules will be processed by your AI agents.

How accurate are the AI responses?

Our AI models are trained on vast amounts of data and can handle most common email scenarios with high accuracy. However, we recommend reviewing responses initially and adjusting your agent configurations as needed.

Can I connect my own custom tools and services?

Yes! You can connect MCP (Model Context Protocol) servers to your agents, unlocking lots of additional functionality. This lets you integrate with CRM systems, databases, APIs, and other custom tools to extend what your agents can do beyond basic email management.