Automates email processing for change approval workflows
Approval WorkflowsAutomates email processing for change approval workflows
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: change request, system update, configuration, release approval, urgent change, OR from: @changecontrol.com, @itsupport.com
1. Search knowledge base for existing change policies and previous requests. 2. If the change request is urgent, forward the email to change-manager@company.com and add 'urgent' label. 3. For regular change requests, forward to reviews@company.com and add 'pending-approval' label. 4. Reply to the sender with acknowledgment of receipt and expected review timeline. 5. Archive the original email after processing.