Automates email processing for customer success teams to manage client communications efficiently.
Customer Service & SupportAutomates email processing for customer success teams to manage client communications efficiently.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: onboarding, renewal, escalation, feedback, upgrade, feature request OR from: clients@company.com, support@, @feedback.com
Search knowledge base for customer onboarding and feature details. For onboarding requests, forward to onboarding@company.com with client details and timeline. For renewal inquiries, forward to renewals@company.com with contract dates and offer suggestions. For escalations, forward to escalation@company.com with high priority and notify the account manager. Reply to feedback with a thank you note and forward to product@company.com for feature requests. Label emails with 'customer-success' and archive.