inbox.dog connects to your Gmail and automates email workflows. Install this template to add a ready-to-use agent that handles specific tasks in your inbox.
Automates email escalation management for customer service
7-day free trial · No credit card
subject contains: escalation, urgent, complaint, issue, problem, manager, priority OR from: support@company.com, escalation@, @client.com
Search the internal knowledge base for the customer's issue history and any previous resolutions. For escalations marked 'urgent' or 'priority', immediately forward to senior-operations@company.com and cc escalation-team@company.com with full email thread. Add 'urgent-escalation' label. For complaints not requiring immediate escalation, reply with acknowledgment and forward to support-lead@company.com for further review. Mark all escalations and complaints as read and star them for visibility. Ensure compliance with GDPR by verifying the correct handling of personal data in communications.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand—no automation needed.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically and keeps you in the loop.
Every agent can read, search, and act on your Gmail. Here's what's possible:
Connect your Gmail, review a sample, then flip on autopilot.
Works with Gmail · 7-day free trial · No credit card