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inbox.dog connects to your Gmail and automates email workflows. Install this template to add a ready-to-use agent that handles specific tasks in your inbox.

Phone Support Email Automation

Customer Service & Support

Streamline email management for customer service phone support teams.

7-day free trial · No credit card

How This Works

01

Watches for

subject contains: call request, follow-up, escalation, complaint, issue resolution OR from: customersupport@company.com, @helpline.com

02

Then does

1. Search knowledge base for customer issue resolution protocols and recent call logs related to the email. 2. For call requests, forward to appropriate phone support representative based on issue type and urgency. 3. For follow-ups, reply with status update and expected resolution timeline, then forward to customer support manager if unresolved. 4. For escalations, forward immediately to tier 2 support with 'urgent' label, including customer call details. 5. For complaints, reply with acknowledgment and forward to quality assurance team with 'complaint-review' label. Finally, mark email as read.

Two Ways to Use

Chat to Execute

Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand—no automation needed.

Turn On to Automate

Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically and keeps you in the loop.

What inbox.dog Agents Can Do

Every agent can read, search, and act on your Gmail. Here's what's possible:

Sort and organize emails
Send replies or drafts
Forward to team members
Extract data from emails
Search your inbox
Connect to other tools via webhooks

Ready to install this template?

Connect your Gmail, review a sample, then flip on autopilot.

Works with Gmail · 7-day free trial · No credit card