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inbox.dog connects to your Gmail and automates email workflows. Install this template to add a ready-to-use agent that handles specific tasks in your inbox.

Self-Service Support Agent

Customer Service & Support

Automates handling of self-service support emails to enhance efficiency and response times.

7-day free trial · No credit card

How This Works

01

Watches for

subject contains: password reset, account locked, order status, refund request, FAQ OR from: customersupport@company.com, noreply@company.com

02

Then does

Search knowledge base for solutions to common issues. For password resets and account locks, trigger auto-reply with self-service reset instructions including links. For order status inquiries, search order database; if found, auto-reply with status details and delivery date. For refund requests, forward to refunds@company.com with customer details and purchase information attached. Add 'customer-inquiry' label for all emails and mark high-priority for unresolved issues.

Two Ways to Use

Chat to Execute

Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand—no automation needed.

Turn On to Automate

Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically and keeps you in the loop.

What inbox.dog Agents Can Do

Every agent can read, search, and act on your Gmail. Here's what's possible:

Sort and organize emails
Send replies or drafts
Forward to team members
Extract data from emails
Search your inbox
Connect to other tools via webhooks

Ready to install this template?

Connect your Gmail, review a sample, then flip on autopilot.

Works with Gmail · 7-day free trial · No credit card