Automates the processing of high-volume customer support emails, focusing on support analytics needs.
Customer Service & SupportAutomates the processing of high-volume customer support emails, focusing on support analytics needs.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: analytics report, support metrics, customer feedback, NPS, satisfaction survey, performance review OR from: noreply@support.com, feedback@, @customerservice.com
Search knowledge base for latest support analytics articles. For analytics report requests, forward to analytics-team@support.com with specific report type and period. For customer feedback, compile into a summary and forward to feedback@support.com. For performance reviews, reply with a receipt acknowledgment and forward to HR@support.com with priority. Add 'support-analytics' label.