Automates email management for electronics sales teams in E-commerce.
E-commerce & RetailAutomates email management for electronics sales teams in E-commerce.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: order confirmation, shipment delay, return request, technical issue, product inquiry OR from: customers@, vendors@suppliers.com, support@
1. For 'order confirmation': - Search order database for status updates. - Reply with current status and expected delivery dates. - Add 'order-processing' label. - Forward to logistics@ecommerce.com if urgent. 2. For 'shipment delay': - Forward to shipping@ecommerce.com with customer details and attach delay report. - Label email as 'urgent-ship'. - Reply to customer with acknowledgment and estimated resolution time. 3. For 'return request': - Search returns policy in knowledge base. - Forward to returns@ecommerce.com with order details and reason for return. - Reply to customer with return instructions and reference number. - Add 'returns' label. 4. For 'technical issue': - Search technical support database for common issues and solutions. - Reply with troubleshooting steps. - Forward to techsupport@ecommerce.com if issue persists. - Add 'support' label. 5. For 'product inquiry': - Search product catalog for specifications. - Reply with detailed product information and links. - Label email as 'product-info'.