Automate high-volume tasks in HR Employee Relations.
Human ResourcesAutomate high-volume tasks in HR Employee Relations.
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subject contains: grievance, complaint, policy update, resignation, termination, harassment, escalation OR from: employee@company.com, hr@, supervisor@, @union.org
1. Search knowledge base for current company policies on grievances or complaints. 2. For grievance or complaint emails, forward to employee-relations@company.com with relevant policy documents attached and add 'urgent' label. 3. For policy update notifications, reply with acknowledgment and forward to all-department@company.com. 4. For resignation or termination notices, forward to hr-admin@company.com with immediate priority and mark as read. 5. For harassment or escalation emails, forward to compliance-officer@company.com with 'high-priority' label and inform appropriate supervisor. 6. Add 'employee-relations' label for all processed emails.