Automates email workflows for IT infrastructure management teams.
IT & InfrastructureAutomates email workflows for IT infrastructure management teams.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: network outage, server down, maintenance request, access request, patch update, SLA breach OR from: italerts@, support@, clients@, @vendor.com
Search knowledge base for current network status and historical incident reports. For network outages or server down alerts, immediately forward to infra-team@company.com with priority marked as urgent, and reply to the sender with acknowledgement. For maintenance requests, forward to scheduling@company.com with a summary and preferred maintenance slots. For access requests, verify user authorization and forward to security@company.com. Label all related communications as 'infra-urgent' and star to highlight priority.