inbox.dog connects to your Gmail and automates email workflows. Install this template to add a ready-to-use agent that handles specific tasks in your inbox.
Automates email workflows for IT service management professionals, prioritizing incident handling and compliance.
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subject contains: incident report, service request, system outage, SLA breach, IT support OR from: support@company.com, incidents@domain.com, @systemsmonitor.com
1. Search knowledge base for incident handling procedures and SLA agreements. 2. For incident reports, forward to incident-management@company.com with relevant incident IDs and timestamps, and reply with an acknowledgment to the sender. 3. For service requests, label as 'urgent-support', forward to servicedesk@company.com, and add to ticketing system with priority level. 4. For SLA breaches, forward to compliance@company.com with compliance documentation and mark message as high priority. 5. Add 'critical-IT' label to emails pertaining to system outages.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand—no automation needed.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically and keeps you in the loop.
Every agent can read, search, and act on your Gmail. Here's what's possible:
Connect your Gmail, review a sample, then flip on autopilot.
Works with Gmail · 7-day free trial · No credit card