Automates the management of exception alert emails to streamline response and resolution processes.
IT & SoftwareAutomates the management of exception alert emails to streamline response and resolution processes.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: exception, alert, error, failure, critical OR from: alerts@monitoring.com, noreply@alerts.net
1. Search knowledge base for existing incident resolution protocols. 2. If 'critical' in subject, forward to operations@itdepartment.com with high priority and add 'critical' label. 3. For 'exception' or 'error', check if related documentation exists, then reply to sender with troubleshooting steps. 4. For 'failure', forward to support@itdepartment.com, include last 3 similar incidents for context. 5. Mark original email as read, add 'exception-handling' label, and star for tracking.