Automates email management for cloud service providers to handle high-volume inquiries efficiently.
Technology & SoftwareAutomates email management for cloud service providers to handle high-volume inquiries efficiently.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: service request, SLA breach, technical issue, downtime, security alert, user support OR from: client@cloudprovider.com, @partner.net, @securityfirm.com
1. Search knowledge base for relevant SLA details and technical support documentation. 2. For service requests, forward to support@cloudprovider.com with client details and priority level. 3. For SLA breaches or downtime notifications, forward to SLA@cloudprovider.com and escalate with high priority. 4. For technical issues, reply with troubleshooting steps within 1 hour and forward to tech@cloudprovider.com. 5. For security alerts, forward immediately to security@cloudprovider.com with 'urgent' label. 6. Add 'cloud-ops' label and mark as read after processing.