inbox.dog connects to your Gmail and automates email workflows. Install this template to add a ready-to-use agent that handles specific tasks in your inbox.
Automates email processing for IT consulting firms, focusing on project management and client support.
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subject contains: project update, ticket, support, SLA breach, system downtime, ITIL OR from: clients@, support@, @itsupport.com
1. For 'project update' emails, search knowledge base for project status and documentation. Forward to projectmanager@consulting.com and include any relevant attachments. Mark as 'important'. 2. For 'ticket' or 'support' emails, check SLA terms; if breach detected, forward to escalation@consulting.com with urgent priority and label as 'critical'. 3. For 'system downtime' notifications, forward to sysadmin@consulting.com immediately and issue an internal alert. Reply to client with acknowledgment and expected resolution time. 4. For general ITIL framework inquiries, reply with a reference guide link. Add 'IT-operations' label and archive completed tasks.
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Every agent can read, search, and act on your Gmail. Here's what's possible:
Connect your Gmail, review a sample, then flip on autopilot.
Works with Gmail · 7-day free trial · No credit card