Automates customer support email processing for SaaS companies.
Technology & SoftwareAutomates customer support email processing for SaaS companies.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: bug report, feature request, subscription, billing, technical issue, downtime OR from: customer-support@saascompany.com, *@clientdomain.com
Search knowledge base for existing solutions or documentation. For bug reports, forward to dev-team@saascompany.com with client details and issue description. For feature requests, label as 'feature-request' and forward to product@saascompany.com. For billing issues, reply with billing policies and forward to finance@saascompany.com. For technical issues, forward to support@saascompany.com with urgent priority if SLA threshold is near breach. Add 'customer-support' label and archive resolved emails.