Automates the handling of common public transportation inquiries and document workflows.
Email AutomationAutomates the handling of common public transportation inquiries and document workflows.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: timetable, schedule change, ticket booking, service disruption, fare inquiry OR from: customerservice@transit.com, alerts@traffic.gov
Search knowledge base for the latest timetables, fare information, and service updates. For timetable requests, reply with the current schedule and forward to info@transit.com with the subject 'Timetable Request'. For schedule changes, forward to operations@transit.com for immediate update and notify dispatch ensuring the 'urgent' label is added. For service disruptions, forward to pr@transit.com with high priority to prepare public statements. For fare inquiries, reply with detailed fare breakdown and forward to finance@transit.com for review. Mark email as 'processed' once completed.