Automates email processing for airlines to manage flight inquiries and urgent communications efficiently.
Travel & HospitalityAutomates email processing for airlines to manage flight inquiries and urgent communications efficiently.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: flight confirmation, itinerary change, delay, cancellation, refund, booking inquiry, FAA compliance, weather alert, OR from: customerservice@airline.com, operations@airline.com
1. SearchDocuments for flight policies and current itineraries related to the inquiry. 2. For flight confirmations and itinerary changes, forward to bookings@airline.com with required updates and confirm back to customer. 3. For delays or cancellations, apply the 'urgent' label, forward to operations@airline.com, and reply with standard protocol for handling disruptions. 4. For refund requests, forward to refunds@airline.com with customer details and respond with acknowledgment and timeline. 5. For FAA compliance emails, forward to compliance@airline.com with high priority and apply 'compliance-review' label. 6. For weather alerts affecting operations, forward to operations@airline.com and escalate if needed. 7. Mark all initial requests as 'processed' once actions are completed.