Automates the routing and management of itinerary-related emails for cruise lines.
Travel & HospitalityAutomates the routing and management of itinerary-related emails for cruise lines.
Talk to your agent anytime. Ask it to find emails, test responses, or take actions on demand.
Activate your agent and it monitors your inbox. When matching emails arrive, it acts automatically.
subject contains: booking confirmation, itinerary change, excursion inquiry, cabin upgrade request OR from: travelagents@, passengers@, excursions@
1. For booking confirmations, forward to reservations@cruiseline.com and mark as read. 2. For itinerary changes, searchDocuments for the latest itineraries and forward to operations@cruiseline.com with the 'urgent' label. 3. For excursion inquiries, forward to excursions@cruiseline.com and reply to sender with a standard response template about available excursions and guidelines. 4. For cabin upgrade requests, forward to guestservices@cruiseline.com with the 'upgrade-request' label. 5. Add 'itinerary-management' label to all processed emails.