What inbox.dog Can Do

inbox.dog gives your AI agents full access to Gmail's capabilities. Here's what's possible.

Email Management

Reading & Searching

Capability	Description	Example
Read emails	Access full email content, headers, metadata	Process incoming messages
Search inbox	Use Gmail query syntax to find emails	`is:unread from: @company.com`
Read attachments	Extract text from PDFs, images, documents	Process invoice attachments
Thread context	Access full conversation history	Understand email threads

Sending & Replying

Capability	Description	Example
Reply to emails	Send contextual replies	Answer customer questions
Forward emails	Route to team members	Escalate to support team
Send new emails	Compose and send outbound	Follow-up sequences
Create drafts	Save drafts for review	"Let me think about this" scenarios

Organization

Capability	Description	Example
Apply labels	Organize with Gmail labels	Label by category, priority
Archive emails	Remove from inbox	Clean up processed emails
Star important	Mark priority emails	Highlight urgent items
Move to folders	Organize into folders	Sort by project, client
Mark as read/unread	Update read status	Track processing state
Snooze emails	Defer for later	Remind me tomorrow
Delete emails	Remove permanently	Spam cleanup
Mark as spam	Report spam	Filter unwanted emails

AI Capabilities

Context Understanding

Natural language processing - Understands email intent and sentiment
Thread awareness - Maintains context across conversation threads
Multi-step reasoning - Can execute complex workflows (up to 10 steps)
Cost optimization - Two-stage filtering reduces AI costs by 80%+

Knowledge & Memory

Feature	Description	Use Case
Knowledge base	Upload documents for reference	Company policies, FAQs
Semantic search	Find relevant info in documents	Answer questions accurately
Memory system	Remember customer preferences	Personalize responses
Document creation	Generate files (CSV, PDF, etc.)	Create reports, summaries
Browser automation	Navigate websites, extract data, interact with pages	Check order status, verify information, gather data

Automation Features

Multi-Agent System

Run multiple agents - Process different email types simultaneously
Agent coordination - Multiple agents can work on same email
Independent scaling - Each agent runs independently
Isolated failures - One agent failure doesn't affect others

Scheduling

Time-based triggers - Run agents on schedules (cron syntax)
Event-driven - Respond immediately to new emails
Flexible timing - Custom schedules per agent

Integrations

Browser Automation

Your agents can browse websites and extract data:

Natural language instructions - "Go to example.com, extract product prices, return JSON"
Form interaction - Fill forms, click buttons, navigate pages
Data extraction - Extract structured data from any website
JSON output - Returns data in structured format for easy processing

Example use cases:

Check order status on shipping sites
Verify customer information from external databases
Extract pricing or product data from competitor sites
Gather data from public APIs or websites

Webhooks

Send email data to external services:

Zapier - Connect to 5000+ apps
Make - Build automation workflows
Custom endpoints - Your own APIs

Example webhook payload:

{
  "email": {
    "id": "abc123",
    "from": "customer@example.com",
    "subject": "Support request",
    "body": "I need help with..."
  },
  "agent": "Support Triage",
  "actions": ["replied", "labeled"]
}

MCP Server

Connect external AI tools:

ChatGPT - Use inbox.dog tools from ChatGPT
Claude Desktop - Access Gmail from Claude
Custom MCP clients - Build your own integrations

Team Features

Organizations

Multi-member teams - Collaborate on agents
Shared agents - Agents accessible to all members
Role-based access - Control who can edit agents
Account switching - Switch between Gmail accounts

Analytics & Monitoring

Live logs - Real-time agent activity
Usage metrics - Track email processing
Performance insights - Agent effectiveness data
Audit trail - Complete action history

Limitations

What inbox.dog Cannot Do

❌ Send emails without your Gmail account - Requires connected Gmail
❌ Access other email providers - Gmail only (for now)
❌ Modify Gmail settings - Can't change account settings
❌ Bypass Gmail rate limits - Respects Gmail API quotas
❌ Process emails instantly - Checks every 60 seconds

Gmail API Limits

Limit	Value	Impact
Quota per day	1 billion units	Rarely hit
Quota per 100s	250 units	May affect high-volume accounts
Polling frequency	60 seconds	Minimum delay between checks